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Rue La La - Dont like it i got burned

Right when i got it. I tryed it n it burned my scalp n neck
1.0
Details
Customer service
Website
#1080433
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Short Review on February 06, 2017

You have totally lost my business. I just want to order a headboard it had some very strange wording for what the material was made off so I called to inquire and I was told that they needed to investigate. Seriously??Meanwhile my choice was to cancel or to order something I did not want. Shame on you Rue lala. You lost a great costumer!!
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1003500
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Watch Review

Bought a watch from Rue La La. It did not work. Tried to return it or exchange it. Rue La La said no. Said I needed to send it somewhere ($9 postage) and pay $15 to have it fixed. They promised to refund the $15. They lied!!!! Gave me a Rue La La credit instead of a refund!! Worthless! Like the watch! Defective watch. Defective promises. Defective customer service. Company is a fraud!
1.9
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
Product
#998930
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Rue La La - They're thieves!
I ordered three items from Rue La La and when they arrived, 2 of the 3 items were defective. I returned all three items and Rue La La only refunded me for one of the items! I've tried to contact customer service and haven't heard anything back. I'll be reporting them...
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Anonymous
Anonymous

Thank you for your post. I was considering making some major purchases with this company, but I always read reviews first. Your update has helped me decide to not deal with ...

Anonymous
Rochelle cozzi

Just call your bank and dispute it they will put your money back in your account and write a dispute they won't be able to charge your account again do it right away

1.5
Product
I liked
  • Variety of items
I didn't like
  • Receiving defective merchandise
  • Did not receive refund
  • Return policy
#986051
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Purchase a pair of high end Tod's men shoes from them and received a cheap pair of woman shoes?! Called Customer Service and they are not able to explain how this "mistake" was possible. They e-mailed the return label and I returned the woman shoes but still did not...
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I didn't like
  • Pathetic
#979904
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RUE LA LA - Shoes Review
RUE LA LA - Shoes Review
RUE LA LA - Shoes Review
I bought shoes on Rue LaLa and they came all damages. They did not want to refund me in the begining, I insist then they accept. They did not take care of the return shipment, i had to pay from my pocket. They promise me to credit my account within 3 to 5 business days...
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1.0
Product
#976821
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I ordered a bracelet and was sent a defective piece of jewelry, it was scratch and looked used I sent it back with a note saying so but also added that I really wanted an exchanged (not happening) that's their way of jipping you out of your money. My bill was $39.98...
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2.9
I didn't like
  • Receiving defective merchandise
  • Shady refund practices
#963892
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DO NOT BUY LUXURY ITEMS FROM RUELALA... The items are fake. I purchased a Raymond Weil watch. They advertised the watch as authentic with two year manufacturer warranty. all LIES!! The watch was falling behind after two months so I took it for repairs. The repair...
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1.0
Product
#956047
Reply to reviews
I have bought from rue la la many many times over the past 5 years. The quality of the merchandise is inconsistent (plus you never know about clothing fit!) so I never buy final sale merchandise and, although I keep most of what I've purchased, I retrun about 1/4. Over...
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Anonymous
Deborah B

I agree. Long time customer noticed they have gone downhill in merchandise and customer service. Done with Ruelala

2.2
#939830
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I've purchased from Rue la la in the past... never any high end items, Can't see paying thousands or even high hundreds for items that may not be real, or I haven't seen. In addition, I usually stay clear from final sale because it tends to be used stuff that they...
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2.4
I liked
  • Variety of items
I didn't like
  • Possibly stolen
  • Lost
  • Never sent
#927803
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