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Rue La La - You charged my card and never sent aby merchandise

I have been waiting to hear from someone 617 438 8371
#1291221
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Rue La La - Problem with order

I waited on hold for almost 5 Min and then the line hung up... what kind of customer service line is this? Now I have to call back and wait on hold all over again.
#1285151
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Rue La La - Question

Will not be paying for shipping canceled
#1280812
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Rue La La - Helpful and understanding

Very polite Rep and he was very patient with me thank you
#1278977
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Rue La La - Undelivered item

Awaiting credit for undelivered item
#1277432
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Rue La La - I'm not get my credit back

I called two weeks ago about s product i returned. And they told me to wait s few days more to get my money back. But is more than 10 days already and i haven't received yet.
3.9
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1273121
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avoid this site at any expense!! they used to go by: Ideeli (just search online, they ripped off over 1000 of clients and changed names to ruelala)) i made a mistake of purchasing 4 watches, 2 were inexpensive for gifts and 2 were expensive for me and my husband. well...
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1.0
I didn't like
  • Getting ripped off
#1265726
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Rue La La - Defective fake earrings - lost $500

Rue La La - Defective fake earrings - lost $500
Bought $500 earring that broke when I tried to wear. Concierge - use that work with sarcasm- tells me it’s my fault and product is no longer in original condition. Buyer beware !
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
#1264729
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Rue La La - I did not get my package email said delivered

I have to wait at least 2 more days if I still don’t receive I will have to call again to report
#1261701
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Rue La La - Wireless headphones won't charge

Rue La La - Wireless headphones won't charge
So I ordered off of the Wendy Williams ruelala special trendy at Wendy a Bluetooth I mask and headphones and neither of them are holding the charge. I don't know if I can return them for new ones or if I can get a refund or what
Product
#1261481
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